How Do I Use The Live Support Function?

"Can I talk to onVon staff directly instead of sending an email?"

Yes. By using our Live Support function you can talk directly to any one of our Customer Service Support staff.

Simply click on the "Live Support" icon and wait for a box to appear. It will ask you for a "Nickname". Use any name and then click "Go."

If all our Customer Service Support staff are dealing with other clients and are busy, you can always leave a message by typing in your name, email address and message or try again later. As soon as one of our staff is available, we will get back to you.

This service is avaialble 24 hours a day - 7 days a week.

Please note: All our Customer Service Suport staff speak English.

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