How To Make Bank Transfers - Paying For your Orders By Bank Transfer
|update on: [2007-12-12]|
If you need to send a Bank Transfer payment to onVon for an order, please use the following details:
Bank Name: HSBC
Account No.: 613 099183 888
Payment Methods: How Can I Pay For A onVon Order?
We only accept payment
In these notes "bank transfer" means the same as 'wire transfer' or 'telegraphic transfer' (T/T). You are instructing your bank to send money to onVon's account electronically.
STEP 1 - Create an order
In order to make a bank transfer payment for an order, you need to use the online shop system at onVon.com to place an order.
If you have not already done so, you need to register a onVon wholesale buying account to be able to login and place orders.
Completing the checkout sequence will save your order (cart contents including shipping fee) and generate an invoice ID / "order number". (A onVon order number is a five-digit number and if you don't know your number please login to your onVon account and then go to My Account to view a summary of past orders.)
You need to quote your order number when you make your bank transfer and when you make enquiries about the status of your order.
STEP 2 - Instruct your bank to make the transfer
When you go to your bank you need to give them the following information:
onVon's bank details.
Account No.: 613 099183 888
onVon.com Limited :
The correct total amount to pay.
Click here for instructions about printing out your online invoices.
You can submit payment in any currency.
Add Order Comments:
Please note if you send us money with no order number it may be impossible for us to process your order immediately because we will be unable to match your payment to your order. You must quote your order number with your bank transfer.
Please send the payment in the same currency as your order in onVon.com - If you are paying in Hong Kong Dollars (HKD) please fax us your transfer confirmation as HSBC does not always notify us of incoming HKD payments.
STEP 3 - After submitting payment
If you have already made a bank payment to our HSBC account as described above, please allow some time for this payment to go through:
2-4 working days for the banks to complete the transaction, depending on the banks;
If you are sure you have successfully transferred payment, and haven't received the "processing" notification in five working days, please email or fax us with your order number and full details of your bank transfer we will check up on the order status.
Once your order is in processing, please allow 4-10 days for processing and dispatch depending on items ordered and quantity. If you need to check on your order please open an "Service" support ticket with your order number in the title.
Paying for onVon orders by Paypal / Credit Card
Please click here for a list of countries served by Paypal.
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