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After Sales Questions

How Do I CANCEL An Order?
    "If I want to cancel an order, what do I have to do?" 1. - CANCELLATION BEFORE PAYMENT If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds.....
How Do I Change or Add To an Existing Order?
    "Can I add a product to my order after I've already paid?" "Can I remove or change products in my order if I've already paid?" Please always ask us first if you wish to make chan.....
Instructions For Returning Faulty Goods
    "What can I do if a product I got from onVon has a problem?"    Before returning goods, please contact us first to discuss any problems you  might be having. In over 90% of c.....
12 Month Warranty On All onVon Products
    "Does onVon offer any kind of  guarantee or warranty?" Yes - onVon chooses products to sell based on their high quality designs and proven hardware reliability. So the quality is guara.....
Why Was My Order Cancelled?
    "onVon cancelled my order -why?"                          &n.....
Instructions For Returning Faulty Goods
    What Can I Do If A Product I Got From onVon Has A Problem?         Before returning goods, please contact us first to discuss the issues you are having. In over 90%.....

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Company Name:onVon.com Technology Limited
Street Address:Seg Park, Huaqiang North Road, Futian District
Tel: +86-755-25949996
Fax: +86-755-25949997

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